Why Trade-In with myFirst?

  • Hassle-Free Process: Simply snap a picture of your child's old smartwatch and tell us why you love myFirst.
  • Generous Discount: Enjoy a 30% discount on your new myFirst smartwatch.
  • All Watches Accepted: We accept all watches, regardless of brand or condition.

How It Works:

  1. Take a Photo:  Snap a picture of your child's smartwatch to show us its current condition.
  2. Share Your Story: Tell us why you're excited to switch to myFirst.
  3. We'll Review: Our team will review your request within 3 business days.
  4. Claim Your Discount: Once approved, you'll receive a 30% off voucher to use towards your new myFirst smartwatch.

Terms & Conditions:

1. Eligibility Criteria

  • This trade-in program is available to customers who wish to trade in their old kids' watches, regardless of the brand, in exchange for a discount or store credit towards the purchase of a new myFirst watch.
  • All functional and non-functional watches (e.g., broken screens, missing parts, black screens, etc.) are accepted for trade-in.
  • The trade-in program is available to customers residing in Australia only.

2. Trade-In Process

  • Customers must submit a trade-in form and provide a video of their old kid's smartwatch.
  • Upon receiving your request, myFirst will review the request and send out the discount code or store credit once it is approved. This process may take up to 3 business days.

3. Program Changes and Termination

  • myFirst reserves the right to modify, suspend, or terminate the trade-in program at any time without prior notice.
  • Trade-in values and eligible products are subject to change without notice.